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What are the queuing devices?
It is a multi-use smart waiting system such as customer service centers, The customer can request a ticket
Waiting via the application on the tablet, The app provides information on waiting customers over time
Estimated service completion.
This information is automatically updated in order to give the application users an opportunity to identify the appropriate time that they should go to the center
Service and get rid of the problem of waiting for long periods.
Types of floor waiting devices
There are many types of queuing devices that work with the same goal of arranging the roles of customers and dealers with a particular place and from
The most prominent types of floor parking devices include:
Call waiting devices with voice calling
It is a system that has many services and is suitable for many places and contains a voice calling feature, so it is considered the best type
For places with high customer density, The customer obtains through it a ticket containing the name of the service, date and time
And when the voice call calls the customer’s number, it immediately goes to the appropriate counter to serve him.
Electronic digital role waiting device
It is considered an advanced system in the field of digital calling as it is equipped with some elements that are compatible with the latest global waiting systems,
In addition to it, it includes many functions that make it the ideal device for many applications.
Reasons to use turn-waiting devices
There are many reasons why the customer is interested in using the queue waiting machines, which are:
- Customers are jammed and waiting randomly.
- Irregular customer appointments.
- Helps eliminate long queues.
- Predict wait times with high accuracy.
- Makes clients get the roles organized and with priority attendance.